8-10 JUNE 2021
BARCELONA - CCIB

Towards Service 4.0: Smart models for displaced technical teams

  • 04/03/2020
  • 11:00 - 11:45
  • Auditorio 1 Auditorio 1
  • Premium VIP Pass
  • Premium VIP Pass
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In the search for exceptional experiences for customers, services that involve displaced technical teams (Field Service) provide an opportunity to make the leap to proactive and predictive models, intelligent dispatching models for optimal resource planning, in which It provides technicians with information mobility and tools necessary to work in complex environments or unknown situations. Discover the technologies that improve service experiences and reduce the cost of operations, creating fidelity and differentiation throughout the value chain.

Speakers

Javier Castro

Javier Castro

Solution Specialist for Customer Engagemnt

Prodware

David Ajuriaeusokoa Izquierdo

David Ajuriaeusokoa Izquierdo

Industry Director

Prodware

Òscar Iñigo

Òscar Iñigo

Advanced Factories